Majorlink

MajorLink is the award-winning developer of self-service and interactive platforms - a new form of collaboration empowered by kiosk, card, signage and wireless technologies. Our goal is to transform manned service into truly user-driven participation, and foster a highly personalized experience for transaction in the real world. We serve reputable local players and world renowned clients and - with hundreds of success stories and numerous recognized awards - to help realize the goal.

Following the success at the Harbour City Hong Kong, MajorLink joined force with Advantech(Taiwan) and Cisco(Taiwan) to introduce our interactive-Concierge Kiosk System in the Taiwan Int'l Hotel, Restaurant and Catering Expo (2011). The system was introduced to the Taiwan press media, bringing the new interactive customer service experience to the region.

MajorLink developed and supplied the Integrated Multi-Channel Ticketing System to sky100 Hong Kong, the highest indoor 360-degree Observation Deck in Hong Kong. The ticketing sales channels include Point-of-Sales, Online Ticketing via the web, Vendor Machines (kiosk), and Travel Agent integrations. Besides ticket issuing, the intelligent ticketing management system is able to perform daily ticket quota management between travel agents, online users and walk-in visitors and crowd control on the observation deck. Besides that, QR Code technologies are used to store ticket information and hence, it can be expanded to mobile ticketing in the future.

MajorLink joined force with Cisco and Whaft, designed and supplied the first-of-its kind interactive-Concierge Kiosk to one of Hong Kong largest shopping malls - the Harbour City. The state-of-art kiosk system is able to provide real time high quality video service between visitors and Harbour City's customer service agent. Besides answering visitors' enquiries, the agents could push the map of the shopping mall floorplan to the kiosk's screen and draw the route on the map interactively to guide visitor to their destination. Floor plan information, tenant information, latest promotion and other useful information can be pushed to the kiosk as well.

MajorLink developed a new generation of Exhibitors Location Service (ELS) Kiosk System for Hong Kong Trade Development Council (HKTDC). These 42"-inch touchscreen kiosks are used to provide exhibitor information to the visitors. Hall plans, booth details and exhibitor information can be easily obtained from the ELS kiosks and intelligent "path-finding" mechanisms are available to guide visitors to the exhibitors' booths easily. Besides that, it supports high quality video presentations in full HD.